Customer Reviews and Ratings
What our customers say about us



Dayton and Austin were very professional, knowledgeable and friendly. Office staff kept me informed on everything. Very satisfied and highly recommended for your plumbing needs

Super helpful and friendly got my issues repaired and saved me a ton of money!! I would recommend Jeremy and his crew any day! Thank you Zach

Jeremy Wright was amazing! He was fast, efficient, did a great job, and had a great attitude. Mahalo Jeremy!

Jacob and Aaron came out same day and fixed my line. Great guys, great service!

Knowledgeable of company operations, realistic about their timing. Offered us a same-day repair and were calming and professional when they arrived. Many thanks.

I’m so glad I went with P&S Plumbing! From making my appointment with Beth and the arrival and departure with Mike and Koa-excellent customer service and thorough work! Will definitely recommend P&S plumbing to all! Within 24 hours we got a brand new water heater installed and now I can take a hot shower!

P&S does an Amazing Job!! I’ve used them on a couple of occasions since having a major water leak in my home that caused significant damage. My plumber was on time, professional, friendly and efficient. He replumbed my renovated kitchen and bathroom, which was challenging since there were unforeseen issues that occurred during the removal of plumbing in the restoration process. Highly Recommend!!

Had a urgent need for plumbing work after a bathroom faucet broke off and started to leak. Called P&S Plumbing and Beth was so efficient in getting her guys to our house. Matt and Aaron responded to the request for help in a timely manner. They quickly assessed the problems and worked quickly and efficiently to repair the faucets. Top notch professionals. Great job. Thank you.

Corey and colleague were communicative. friendly, efficient and skilled. Could not have asked for anything more. Def will ask for them next time we have a plumbing need. Beth in admin was also a gem to speak with. !

So helpful Got same dae service and they helped me beyond expectations Mahalos

Exceptional team at P & S Plumbing Hilo. Accepted our plumbing needs while two other companies said they did not come out this far. Gave us our estimate , on their return, worked quickly and efficiently to repair our outdated unit. Super friendly and professional at its best. Very, very kind put me at ease. My husband commented on what a great job was done. Thank you. Will definitely use them and refer to others.

I highly recommend Jeremy. Very knowledgeable and friendly. Got job done quickly.

Zack was awesome! We had a massive clogged drain and he worked super hard to get it unplugged. Did it in record time. We will be calling Zack again!

P&S Plumbing installed my new Rinnai hot water unit. There were a couple set up issues. They were very responsive in solving these issues. And educating me as to how the unit works with the assistance of Rinnai tech support. I highly recommend using their services

Always friendly and nice!! Everytime I call they are very nice!!! Work done right away!

I had a bad drain leak and they came and fixed it. Very efficient and professional. Good office girls too. Thank you so much.

Dayton & Bo, from P & S Plumbing, were just great! They arrived when they said they would, they were really friendly and courteous, and they did a great job removing and installing 2 toilets and also a kitchen faucet. I felt really good about them and felt very comfortable with their price. I highly recommend them and will definitely call P & S Plumbing in the future, if needed! Mahalo!

Zack and Aaron C. Both men are solid and get the job done! highly recommended and appreciated. These guys stayed til 530pm and left with a good attitude after a long day of work.

P&S promptly scheduled service when the main waterline flex line inside PVC sleeve was discovered to be leaking. Plumber and apprentice methodically worked thru obstacles to successfully restore supply to this 17 yr old residence with an original quirky installation. Also these newer materials are more durable.

Matthew was very efficient and kind. Nicely done. Very pleased with his work.

Mike from P & S Plumbing was a professional. My father booked a last-minute appointment and within 15 minutes, Mike was already at my doorstep—pretty crazy. He replaced our toilet wax ring with total professionalism and had everything done in just 10 minutes. Super efficient, friendly, and clearly knows what he's doing. Highly recommend if you’re looking for someone reliable and quick

The P&S teamed worked tirelessly to resolve a very challenging clog in our sewer line. Extremely thankful for their work!

Everyone has been great, efficient, clean and communicative. We will highly recommend your company.

Excellent service. Jacob was on time, courteous and professional and got the job done in less than 1 hour.

Gary's year's of experience was appreciated because it saved both time and money. Mike was knowledgeable and efficient.

The guys at P&S Plumbing are my new go to for anything plumbing related. They were very punctual, efficient, knowledgable and friendly. 10/10 would recommend. They remedied our issues really quickly. Super hard working guys.

Cory and Val were awesome! We had a leak in the main line to our house and they arrived within an hour and had it fixed it promptly. They were super polite and helpful and fully explained everything. Highly recommend!

While on vacation, our codos kitchen sink plugged up on a Sunday. Corey was on call and within an hour he was there, fixed the problem and was a delight to work with. His attitude was wonderful and did his job efficiently. True aloha

The team at P&S Plumbing Hilo provided exceptional service, courteous, and timely assistance with my plumbing repair, leveraging their expertise and efficiency to quickly resolve the issue.

A big mahalo to the P&S Plumbing crew for coming up clutch for my water mitigation company. I got a call in the middle of the night from one of our former clients. They had a leak in their bathroom and needed help fixing it asap. Since we don’t fix leaks, I called P&S plumbing to see if they could assist. They arrived on-site within 30 minutes and took care of the leak immediately. If you are ever in need of an excellent plumber, look no further than P&S. They’re prompt, professional, and highly skilled.

Best plumber we have ever dealt with. Fast, courteous service, Very reasonable prices, and they use quality materials and their workmanship is excellent. We don’t normally like to write reviews, but in this case, we are happy to do it. Owner is friendly explains everything in detail and great to work with. We would recommend this plumbing company without hesitation. Thank you again for your prompt and courteous service.

Jeremy provided excellent, friendly, and fast service. He was knowledgeable and patient while explaining the service he was providing. Will definitely refer to family and friends.

P&S Plumbing was able to come out the same. Couldn't fix the problem then. Aaron came up with a less complicated solution and returned the next day with the needed part and fixed the broken tub drain. Profession, courteous and showed up on time!

Excellent service, Gary is very experienced and honest. From phone call to completion of service in under two hours, both Mike and Gary were professional and helpful! Highly recommend

I highly recommend this company. They truly are professionals. So nice to have someone reliable. They answer and return your phone calls. Show up on time and just do the job with no hassles. You will not be disappointed if you choose to hire them.

Awesome Response time and very Professional and Courteous service! I will surely recommend P & S PLUMBING to my friends, family and associates. Much MAHALO!

Arron and Akoni were on schedule, respectful and efficient! Thank you for the great service!

Jeremy and Thurston were so kind and professional. Really friendly guys who talked me through the whole thing and explained the problems well. Would recommend them to anyone having plumbing issues on the Hilo side!

Excellent service! Jeroemy from P & S Plumbing was on time, professional, friendly, and knowledgeable. He worked quickly focusing on getting the job done without running up the clock. HIGHLY RECOMMEND! Taking the time to answer ALL of my questions about the situation and our plumbing system, he skillfully replaced our laundry feeder valves as requested which were old, frozen, and faulty. Additionally though threaded, were soldered in making a simple valve replacement job much more complicated. He explained the problem, offered options, and went to work in a timely fashion, minimizing damage, getting the job done as agreed! Very satisfied! Excellent work!

I was a little panicked today, Christmas Eve, when I got a call from our resident manager in Kona that there was a pipe from the condo running water under the lanai. He suggested I call P & S plumbing. Aaron was dispatched within the hour. He quickly diagnosed the problem and had it fixed in no time at a reasonable price. I highly recommend this company and will keep their number handy should we have any future plumbing issues.

Same-day service (within 2 hours) and was able to quickly diagnose and fix the issue. Really appreciate the fast response!

First, i must mention how quickly they answered a cold phine call late in the day and got me scheduled one working day later for what was a non emergency call. Then Gary, the owner, happened to come out personally. Fix was great and they were personable to boot. I will use them for my next plumbing need without hesitation.

Nice, polite people. Worked quickly. Knew what they were doing. Experienced guys. Will certainly call them again when I need a plumber.

Pam and Mike were fantastic in helping us resolve our emergency faucet/water leak. They came at midnight Sunday within 30 minutes and immediatley resolved the issue. They were able to later that day come back and permanently fix and replace all supply lines and valves around our home. I would highly recommend! They are our go-to plumbing service. Thanks again guys! Mahalo

Come promptly and were very knowledgeable. Aaron knew what the problem was and gave me good information to avoid future problems. The fast response and service were great.

Gary and Mike were excellent, prompt and provided courteous service. They did a fantastic job helping with my leaking ice maker line. Highly recommended.

After contacting a couple of different companies who were booked i was referred to this company. Jeffrey answered right away and was able to get me serviced for an after hour emergency. First I want to say Jeffery was very attentive to my issues and made sure I was able to get someone out right away (I had a building with no water) within 45 min he had a crew (aaron and kanai?) Come out. Within an hour and half water was up and running. Both of them were great, had an excellent sense of humor and kept me informed every step of the way. I normally don't have the best experience with technicians for after hour emergencies but these two were easy to go along with. I'll definitely be going with them for any future needs I have for my property

I had a problem with the water pressure coming into my house. I called P&S Plumbing in Kona and they scheduled me right away. Aaron was wonderful, very friendly and knowledgeable and explained exactly what he was going to do to get the water pressure right. He replaced the regulator and now pressure is all good. Thanks so much for your professional help and reasonable prices. Debbie C.

Jeremy was very professional and only took 30 minutes to clear the clog in our kitchen sink and saved the day!! Mahalo for all of your help we really do appreciate it!

Incredibly efficient & friendly service! Very reasonable prices too!! Don’t hesitate to hit Gary up when you need a professional

Have to give an awesome review for Kaleo at P&S - he came and fixed our toilet and also installed angle valves on sink. He was very fast and did excellent work! He was super friendly as well! Two thumbs up.

Great guys and service! Gary and Mike were very careful, courteous, and on time. Diagnosed 2 separate issues and had my toilet working within 30 minutes. 10/10 recommend!

Aaron is truly the kind of man you want representing your company. He was so patient, friendly and very knowledgable. His work was clean and professional. He made two trips, on time when he said he would be here.

P and S plumbing saved the day! Aaron came out, diagnosed the issue and solved the problem. Aaron had to manage extra issues that rose up during the repairs with skillful ease. Highly recommend!

Shot out to Michael with P & S Plumbing for fixing my plumbing issues super fast. Best plumber in Honolulu imho. Recommended

I manage an 160 unit condominium complex. We use P&S Plumbing for all of our drain cleaning and plumbing. They show on time and complete there job and never leave a mess.

I live in Kalihi Valley Honolulu and was referred to P & S Plumbing to repair a broken pipe. Gary fixed it in 30 mins and was very friendly. I will use again. Mahalo

Matthew was professional and fast. We will absolutely call them again.

Came on time, worked efficiently, gave recommendations and fixed our toilet. Great sevice!

Our experience with P+S was truly five star. Gary is knowledgeable, fast responding, honest and highly efficient. We'd had several bids, and Gary was the star, fixing a problem with no fuss, VERY FAIR PRICING, and friendly service. We can't recommend P+S more highly. Services rendered on the North Shore (Pupukea), to an aging home, were: main drain cleaning/clearing of clog, Snake camera, tech expertise, and pulling/reset of toilet for drain access. Thanks, Gary!

Had to have a malfunctioning leaky water filter housing removed and replaced with copper piping in a tight space. Aaron did an outstanding job!! We’re very pleased with the outcome and would definitely recommend this company to family and friends. Mahalo P&S Plumbing!🤙🏼

Mahalo P & S Plumbing Honolulu for fixing my water heater. My tenant said the hot water is better than ever. Highly recommend this company!

P & S plumbing came to my apartment in Waikiki and helped me with my leak in my kitchen. They were fast and affordable. I would use them again for sure!

Thank you for helping us with an emergency pipe repair so our mitigation team could continue with the addressing the water damage. Great response time - staff is always friendly.

Excellent service and experienced technicians. Explained all of the plumbing fixes needed and got to work right away. Highly recommend this company to others.

We really appreciate the hard work provided by the On call weekend tech that came out and found and quickly fixed our water leak in our condo!

My friend recommended P & S Plumbing as the best plumber kona has to offer. Long story short, she was right. I had a complicated plumbing repair job that I didn’t think anyone could get right, but to my delight everything came out great. They do fantastic work, highly recommended! Mahalo Bayly

Gary and his crew are top notch! Thanks for the 2nd opinion and taking care of the issue without trying to price gouge like the "other guys". Just go with this company, they are 100% trustworthy, reliable, and have a great team in place from top to bottom. My investment property on Loloa Drive thanks you!! 🤙🤙

We had a pipe issue after a month in our house, Jeffrey, Jakob and Jeremy helped us quickly. They are very kind and helpful. We planned on calling for couple other jobs, we recommend them!

Very kind team, they helped us quickly with our pipes. We recommend them

Fast, efficient, friendly service. Responded to our plumbing needs within 30 minutes at a resonable price⭐️⭐️⭐️⭐️⭐️

I have used P&S Plumbing 6 times now. They have installed an outdoor shower for me, fixed numerous toilets for me at various properties, and repaired my sewer line in an emergency. I would not use anyone else! They have been very professional. They send out employees that know their job. The employees are very friendly and knowledgeable, and I always get a very fair price! They sure take the stress off plumbing issues!

Well, I definitely had a situation. I heard a slow drip sound near the single handle shower faucet. At first, I didn’t see any water or drips in the tub, but still heard a dripping sound. I opened up the round back plate to the diverter valve and seen a slow drip coming from the small copper piece to the brass diverter. I immediately called P&S Plumbing and spoke with “Gary” and he was SUPER Helpful, explaining to me that he exactly knew the problem and he fixes these a lot, due to the older design. He then told me to call the office to schedule something as soon as possible. I then spoke with “Jeff” who took down all my information and stated he can have plumbers come out the next day to get the leak fixed. I was over the moon! Plumbers, “Corey” and “Kawika” came out and replaced the old 4 way diverter valve with a new one in just about an hour tops! Nowww…No Leaks Whatsoever! ”Corey & Kawika” did an OUTSTANDING, PROFESSIONAL, TOP NOTCH Job! P&S Plumbing comes HIGHLY RECOMMENDED!!!!! Don’t hesitate to call them with any of your plumbing needs!!! THANK YOU VERY MUCH P&S PLUMBING!!!!!!

Imagine the horror when your fire hydrant fails at 1am and the resultant back pressure blows every single main water line to half your property. Water starts boiling out of the ground everywhere and you quickly go into a bit of panic mode. I got hold of Gary, the owner at P&S Plumbing, sent him a few vidoes and pictures and by 3 am he had a crew together at my property in Kona and promptly started fixing the issues. By 6am he had more crew from Hilo, and they were at my property for 4 full days!!! They never let up.....they never complained.....they just got on with the job. It is obvious there is a lot of mutual respect between Gary and his team. They are extremely skilled at what they do and with a healthy dose of good humoured banter every team member knows instinctively what their roles are. Thank you Gary and everybody that was involved in fixing this major failure event. Don't waste your time calling anybody else. Call Gary at P&S Plumbing. I know I will.

Brothers Jeremy and Jacob fixed a fairly complex leak within our slab. They are professional and personable men. I would recommend P&S Plumbing to anyone, I finally found good, smart, competent plumbers that charge FAIR PRICES and know exactly what they are doing! Great company!

Best Plumber Hilo has to offer imho. Eric was very nice, thanks again. Justin

Thank you P&S Plumbing! Gary and crew are dependable, fair and do a great job - no matter how big or small the job. Our one and only go to plumber.

I have managed 3 large retail shopping centers on the Big Island and have used P&S Plumbing exclusively for over 5 years. The relationship started on Christmas day 2019 when we had a major pipe break in one of the centers. I called P&S Plumbing and the owner was on site in less than 30 minutes and fixed the break. They have always been dependable and fair. I will always use P&S Plumbing for both personal and commercial plumbing needs.

I have worked with Gary and P&S plumbing since they opened their doors. I manage a large commercial property in Kailua-Kona and this is the only plumbing company I use. From large scale cast iron replacement and coatings, full water main and back flow preventer replacement to any small plumbing job. These guys are the best around.

Excellent service, they were very knowledgeable at their profession and fixed rattling pipes very efficiently. Will use their services again.

We had a gasket failure between the toilet tank and the bowl in our rental, resulting in a leak. P & S came out quickly and took care of it. Could have made a quick fix to save time, but Corey made sure it was done right even though it meant an extra trip for supplies.

The only plumbers we will use. Time and time again Gary and his crew come through for us. We run a 128 unit affordable housing complex in Kailua-Kona. The housing project is approx. 50 years old so plumbing issues are constant. Gary and the team just worked though the night to fix a collapsed sewer-line that affected 20 of our units. Luckily our tenants were only out of water for one night due to the tenacity of their work ethic. Don't search around for another plumber, just call these guys.

Very helpful and responsive team. They communicate well and don't talk down you. Friendly and efficient workers.

Kona is lucky to have these guys! Such great service, a great crew and easy to work with.

Great service, professional, and wonderful! They located our cesspool and had to remove a toilet. All work was completed efficiently and everything was left...

Exceptional. From the call to scheduling, to the professionals that came out for my job. In the beginning stages of a remodel, we were tracking early and needed the plumber ‘now’. They fit us in and had 2 kind, competent plumbers at my door the next morning. Their reroute of my shower looks beautiful and solid. They listened to what I wanted and jumped right to work. Hours later, our remodel is back on track. This kind of prompt response is above typical and I am grateful for this company. Price fits in the range, and materials used are up to date quality. Highly recommend them.

We live on the big island of Hawaii. We were blessed to have discovered P & S Plumbing after our contractor left us. Gary the owner was so kind and personable. He understood our dire situation & he immediately worked us into their schedule. Despite our address being over an hour away, he had 2 of his plumbers, Zach & Jeremy come to our home and Gary personally also came to our home and together, they all rescued us hooking up our new faucets, toilets, showers, tub, sinks, dishwasher and rain shower. All 3 of them were absolutely wonderful. They were kind, thorough, prepared, professional, knowledgable, polite, reasonable and honorable. We are so grateful to all of them. P & S plumbing has our highest recommendation.

My experience with P&S Plumbing was nothing short of exceptional!!! I couldn't be happier. Their professionalism, friendly approach, excellent communication, prompt scheduling, and attention to detail was impressive. If you're in need of plumbing services on the island, look no further – P&S Plumbing is the way to go!

BEST PLUMBING COMPANY IN ALL OF HAWAII. Highly Recommend. They are highly skilled and efficient. Any plumbing needs call P&S Plumbing. Great work! Thank you P&S!

So glad I called P&S Plumbing. Needed a new wax seal on toilet. Jeff had Jeramy there within a couple of hours. Great people. Highly recommend P&Splumbing!

I worked with P&S plumbing to install a new water heater and things turned out great! Best plumbing company that I’ve worked with in Kona by far. thumbs up

The team came out well prepared and did amazing work for us. The quality was high grade and the cost was very reasonable. Would highly recommend

So happy to have found P&S plumbing, friendly fast and affordable. thanks Matt!

I was having major headaches getting my water heater fixed, so I called around and P&S came highly recommended. They arrived early the same day and fixed my hot water fast. This is the best plumbing contractor I have worked with on the island. Friendly staff, too thumbs up.

Thank you P&S plumbing for fixing my kitchen in record time. Best plumbing contractor on the Big island imho. Aloha

Words cannot express how much my family and I really appreciate these hard working, diligent professionals who took care of a disaster of our whole system drainage problem. It was a nightmare. No use of our toilets, sinks, basins, showers. Complete showdown due to massive blockage in the underground pipes. It took 3 days to fix and these guys never gave up. Our mahalo and appreciation to these awesome men of P&S Plumbing. You Da Best 👍 Mahalo Plenty Payapaya Ohana

My family and I are so grateful for Gary Taylor and his crew. Great bunch of guys who knows what they're doing. I just bought a pre-owned home in Hawaiian homestead moved in about a week then drains start backing up. The house sat vacant for years. Called P n S plumbing. Had to make a makeshift shower n toilet. Wash dishes outside with a hose. Still blessed like we were camping. What we thought would be a easy fix turned out to be an expensive fix. Main sewer pipe cracked filled with rocks. Excavation was required. They did a great job in the end. When it was time to talk money, this man with a big heart had donated his time and money. Speechless! Felt lije crying. Gary Taylor and P and S plumbing you are a blessing to our family. I recommend this company 100 percent to anyone who needs plumbing help. Mahalo Gary and P and S plumbing! The Payapaya's

Big thanks to Matt for fixing the leak. He is very knowledgeable and a nice guy in general. Happy to have found a great plumber near me. Aloha Rosie

Just writing in to say mahalo to everyone at your wonderful plumbing company for solving our issue today. Everything is working perfectly now cheers 🙂

I recently hire P&S Plumbing for some repair work. The plumber that arrived was friendly and did a great job. He kept everything clean and was in an out in under an hour. I will use this company in the future and recommend them. Thanks

I called them at 10:00 am and had Zach here at 2:30 as we planned. He was very polite and exceptionally neat. He replaced the wax rings on my toilet and...

Very professional and quick to diagnose the problem and fix it. The plumber was very respectful. I have now programmed their phone number into my phone. If I have future issues, I will be contacting them.

My toilet flooded on a Saturday evening. It was easy to contact them, and they had a plumber at my door in a timely fashion. Emergency rates are high but...

I wish I could give 10 stars! PnS Plumbing is hands down the BEST plumbing service company on the Big Island! They have installed two toilets for me now and they were so prompt (showed up when they claimed they would...not easy to get such level of service living on an island) and they know plumbing! And they know customer service. Matthew literally left the bathroom cleaner than he found it :)! Gary and Christine run a tight ship and are still ultra friendly while doing so! I will ONLY use PnS Plumbing in the future as they are truly the finest plumbers on island! Do not waste your time calling anyone else if you live in Kailua Kona. PnS Plumbing is no ka 'oi!

The crew at P&S plumbing did an excellent job installing our water fountain and toilets at my business. They were on time, respectful to my members and employees, plus they left my place clean. I highly recommend using their services.

We discovered a propane leak in our home. P & S got to us the next day, located the leak and repaired it. They also checked on and fixed a couple of other small items. Their quick response was very appreciated! Matt and his apprentice were great. It was a nerve wracking situation taken care of immediately.

We have had them out to the house a couple of times now. They are friendly and competent. Also, very accepting of our many loud, barking dogs. We would...

If you need a plumber, CALL this business!!! Not only did the owner answer the phone on the first try but got Matthew out the next day! I was very disappointed with another company that worked hard to sell me insurance policies and charge through the nose, but I could not get anyone else to respond at the time. P&S Plumbing is the real deal!! Matthew took my mess that I had attempted to do and solved the problem. I will never use anyone else!! Thank you Gary and thank you to Matthew for giving me my water system back! Totally affordable, no bs!! 100 star rating.

So impressed!! You rarely find a co. that stands behind their work like P&S! As you know when installing equipment there can be issues. As a consumer, you...

You see the most P&S trucks on the road. Luckily, we got Michael, our technician who clearly spelled out our needs and determined the shower problem...

Our new dishwasher wouldn't work. We called them and they were at our house the following day, Saturday. Very professional and knowledgeable. He replaced...

We called our regular service company that we've used for years to maintain our solar. Our garage was flooded and the leak was continuous. They never...

Woke up early on my only day off and found my kitchen sink leaking I looked underneath and both sinks were severely rusted. Mind you a week before I've...

I had a small leak in my water main that my 75 year old husband tried to fix and only made to 100 times worse. After 3 other plumbers failed to show up,...

A few weeks ago our showers and toilets were backing up, not flushing or draining. Gary (the owner) came and snaked out our drain, all working fine. A...

Found my main water line valve leaking like CRAZY!!!! Prior to calling P & S, I called another plumber & couldn't get service till the middle of the month!...

Had a clogged tub/shower drain that turned into an issue where kitchen sink water was backing up into our tub/shower bathroom. Yikes! Called P&S Plumbing...